Exchange / Replacement Policy
- Customers can request an exchange or replacement in case of defective, damaged, or wrong products received.
- Exchange/replacement requests must be raised within 7 days of product delivery.
- Once the request is approved, the replacement product will be dispatched within 2–3 business days after the returned product is picked up.
- Delivery of the replacement item usually takes 5–7 business days, subject to courier service availability.